Customer Service


Our Store Is Moving!

Fahrney's Pens Past & Future
As we approach the 100th anniversary of Fahrney’s Pens, we are thrilled to announce that in the summer of 2025, Fahrney’s will be moving to a new home—one with deep historical ties to our past. We will be relocating to the iconic Willard InterContinental Hotel, where Fahrney’s operated for over 20 years from the 1950s to the 1970s.

As we prepare for this exciting transition, our current storefront will close at the end of March 2025. We invite you to visit us at our current location before the move and, of course, to join us at our new home in the Willard later in the year. You can always shop with us online at fahrneyspens.com, where our commitment to exceptional service and fine writing instruments remains unchanged.

Thank you for being part of the Fahrney’s family. We look forward to celebrating this next chapter with you!

We Make It Easy!
Fahrney’s Pens has friendly and helpful customer service standing by to assist you in your shopping experience. To place a phone order, or if you have any questions at all, please call our catalog department at:

Call us at 301-568-6550

Customer Service hours:
M-F 8:00am to 8:00pm ET

Email us at: custserv@fahrneyspens.com

100% Satisfaction or your money back!
The best return policy in the business!!! Buy with confidence from Fahrney's Pens with our 30 day return policy.

If you are not completely satisfied with an item purchased from Fahrney's Pens, you may return or exchange your item(s) within 30 days of receipt. To view our return policy in detail, including step-by-step return instructions and exceptions, please view our returns page.

Fahrney's Pens, the “write” place since 1929 for fine writing instruments and the service you deserve!





Customer Service

Our Store Is Moving!
Fahrney's Pens Past & Future
As we approach the 100th anniversary of Fahrney’s Pens, we are thrilled to announce that in the summer of 2025, Fahrney’s will be moving to a new home—one with deep historical ties to our past. We will be relocating to the iconic Willard InterContinental Hotel, where Fahrney’s operated for over 20 years from the 1950s to the 1970s.

As we prepare for this exciting transition, our current storefront will close at the end of March 2025. We invite you to visit us at our current location before the move and, of course, to join us at our new home in the Willard later in the year. You can always shop with us online at fahrneyspens.com, where our commitment to exceptional service and fine writing instruments remains unchanged.

Thank you for being part of the Fahrney’s family. We look forward to celebrating this next chapter with you!

We Make It Easy!
Fahrney’s Pens has friendly and helpful customer service standing by to assist you in your shopping experience. To place a phone order, or if you have any questions at all, please call us at:

1-800-624-PENS(7367)

Customer Service hours:
M-F 8:00am to 8:00pm ET

Email us at: custserv@fahrneyspens.com

100% Satisfaction or your money back!
The best return policy in the business!!! Buy with confidence from Fahrney's Pens with our 30 day return policy.

If you are not completely satisfied with an item purchased from Fahrney's Pens, you may return or exchange your item(s) within 30 days of receipt. To view our return policy in detail, including step-by-step return instructions and exceptions, please view our returns page.

Fahrney's Pens, the “write” place since 1929 for fine writing instruments and the service you deserve!