Manufacturer Contact Information

ACME
P.O. Box 89
Kula, HI 96790
808-878-2541
customerservice@acmemailbag.com
AMERICAN HERITAGE
47 Colonial Drive
Old Town, ME 04468
207-827-3631
AURORA (Kenro)
Kenro Industries - REPAIRS
393 Jericho Turnpike, Suite #2
Mineola, NY 11501
516-741-0011
ContactUs@KenroIndustries.com
CARAN d'ACHE OFFICE
c/o Creative Art Materials
236 RacewayDrive, Unit 5
Mooresville, NC 28117
704-664-1427
info@creativeartmaterials.com
CERVINIA (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-888
CONKLIN (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-8888
CROSS
Cross Pen and Watch Repair Department
299 Promenade Street
Providence, RI 02865
800-282-7677
DAVID OSCARSON
17662 Garden Ridge Circle
Wildwood, MO 63038
636-458-4345
info@davidoscarson.com
DELTA (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-888
DIPLOMAT (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-888
ESTERBROOK (Kenro)
Kenro Industries - REPAIRS
393 Jericho Turnpike, Suite #2
Mineola, NY 11501
516-741-0011
ContactUs@KenroIndustries.com
FABER-CASTELL
Faber-Castell USA
Attn: Repairs
9450 Allen Drive, Suite B
Cleveland, OH 44125
800-311-8684
penrepair@fabercastell.com
FISHER SPACE PEN
Attn: Consumer Services
Fisher Space Pen Co.
711 Yucca Street
Boulder City, NV 89005
720-293-3011
weborders@spacepen.com
KAWECO
Elite Accessories, Ltd.
Attn: Kaweco Service and Repair
441 Vine Street, #1036
Cincinnati, Ohio 45202
KRONE/THINK
1275 Busche Parkway
Buffalo Grove, IL 60089
847-215-0011
DPIET@AMER-NEEDLE.COM
LABAN
1310 East Orangethorpe Avenue
Fullerton, CA 92831
714-992-2468
sales@laban.com
LAMY
ULB Customer Service
Devine Corporation
1345 Campus Parkway A4
Wall Township, NJ 07753
866-245-3732
MARLEN (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-8888
METROPOLITAN MUSEUM
c/o Hampton-Haddon
Repair Department
4700 Wissahickon Avenue
Philadelphia, PA 18144
800-275-3086
customerservice@hamptonhaddon.com
MONTBLANC
Service Center
15100 Trinity Boulevard, Suite 300
Fort Worth, TX 76155
800-955-4810
MONTEGRAPPA (Kenro)
Kenro Industries - REPAIRS
393 Jericho Turnpike, Suite #2
Mineola, NY 11501
516-741-0011
ContactUs@KenroIndustries.com
MONTEVERDE (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-8888
NETTUNO (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-8888
PARKER
800-237-8736

PELIKAN
1 River Road
Leeds, MA 01053
800-628-1910
PILOT/NAMIKI
3855 Regent Boulevard
Jacksonville, FL 32224
904-645-9999
PLATINUM
132 Leah Lane
Troutman, NC 28166
980-276-0020
bryce@luxurybrandsusa.com
PORSCHE DESIGN
1 River Road
Leeds, MA 01053
800-521-5152
contact@porsche-design.com
RETRO 51
750 International Parkway, #105
Richardson, TX 75081
800-466-1951
customerservice@retro51.com
ROTRING
800-237-8736

SAILOR 
800 Sandhill Avenue
Carson, CA 90746
310-527-4170
returns@itoya.com
SHEAFFER
A.T. Cross Company
c/o Sheaffer Pen and Art Supply Co.
299 Promenade Street
Providence, RI 02908
800-561-1621
repairs@sheaffer.com
S.T. DUPONT
S.T. Dupont Repairs
20 West 47th Street, #20R
New York, NY 10036
212-921-1144
STIPULA (Yafa)
Yafa Pen Company
Attn: Repair Department
21306 Gault Street
Canoga Park, CA 91303
818-704-8888
TACCIA
800 Sandhill Avenue
Carson, CA 90746
310-527-4170 
returns@itoya.com
VISCONTI
8510 McAlpine Park Drive, Suite 107
Charlotte, NC 28211
561-620-3022
WATERMAN 
800-237-8736
WILLIAM HENRY STUDIO
RTL Repair
3200 Northeast Rivergate Street
McMinnville, OR 91728
888-563-4500


Manufacturer Contact Information

ACME
P.O. Box 89
Kula, HI 96790
808-878-2541
customerservice@acmemailbag.com
AMERICAN HERITAGE
47 Colonial Drive
Old Town, ME 04468
207-659-5104
AURORA (Kenro)
Kenro Industries - REPAIRS
393 Jericho Turnpike, Suite #2
Mineola, NY 11501
516-741-0011
ContactUs@KenroIndustries.com
CARAN d'ACHE OFFICE
c/o Creative Art Materials
236 RacewayDrive, Unit 5
Mooresville, NC 28117
704-664-1427
info@creativeartmaterials.com
CERVINIA (Yafa)
Yafa Pen Company
Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
CONKLIN (Yafa)
Yafa Pen Company

Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
CROSS
Cross Pen and Watch Repair Department
299 Promenade Street
Providence, RI 02908
800-282-7677
DAVID OSCARSON
17662 Garden Ridge Circle
Wildwood, MO 63038
636-458-4345
info@davidoscarson.com
DELTA (Yafa)
Yafa Pen Company
Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
DIPLOMAT (Yafa)
Yafa Pen Company
Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
ESTERBROOK (Kenro)
Kenro Industries - REPAIRS
393 Jericho Turnpike, Suite #2
Mineola, NY 11501
516-741-0011
ContactUs@KenroIndustries.com
FABER-CASTELL
Faber-Castell USA
Attn: Repairs
9450 Allen Drive, Suite B
Cleveland, OH 44125
800-311-8684
penrepair@fabercastell.com
FISHER SPACE PEN
Attn: Customer Service
Fisher Space Pen Co.
711 Yucca Street
Boulder City, NV 89005
702-293-3011
weborders@spacepen.com
KAWECO
Elite Accessories, Ltd.
Attn: Kaweco Service and Repair
441 Vine Street, #1036
Cincinnati, Ohio 45202

KRONE/THINK
1275 Busche Parkway
Buffalo Grove, IL 60089
847-215-0011
DPIET@AMER-NEEDLE.COM
LABAN
1310 East Orangethorpe Avenue
Fullerton, CA 98231
714-992-2468
sales@laban.com
LAMY
ULB Customer Service
Devine Coporation
1345 Campus Parkway A4
Wall Township, NJ 07753
800-245-3732
MARLEN (Yafa)
Yafa Pen Company
Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
METROPOLITAN MUSEUM
c/o Hampton-Haddon
Repair Department
4700 Wissahickon Avenue
Philadelphia, PA 18144
800-275-3086
customerservice@hamptonhaddon.com
MONTBLANC
Service Center
15100 Trinity Boulevard, Suite 300
Fort Worth, TX 76155
800-995-4810
MONTEGRAPPA (Kenro)
Kenro Industries - REPAIRS
393 Jericho Turnpike, Suite #2
Mineola, NY 11501
516-741-0011
ContactUs@KenroIndustries.com
MONTEVERDE (Yafa)
Yafa Pen Company

Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
NETTUNO (Yafa)
Yafa Pen Company

Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
PARKER
800-237-8736

PELIKAN
1 River Road
Leeds, MA 01053
800-628-1910
PILOT/NAMIKI
3855 Regent Boulevard
Jacksonville, FL 32224
904-645-9999
PLATINUM
132 Leah Lane
Troutman, NC 28166
980-276-0020
bryce@luxurybrandsusa.com
PORSCHE DESIGN
1 River Road
Leeds, MA 01053
800-521-5152
contact@porsche-design.com
RETRO 51
750 International Parkway, #105
Richardson, TX 75081
800-466-1951
customerservice@retro51.com
ROTRING
800-237-8736

SAILOR
800 Sandhill Avenue
Carson, CA 90746
310-527-4170
returns@itoya.com
SHEAFFER (Kenro)
A.T. Cross Company
c/o Sheaffer Pen and Art Supply Co.
299 Promenade Street
Providence, RI 02908
800-561-1621
repairs@sheaffer.com
S.T. DUPONT
S.T. Dupont Repairs
20 West 47th Street, #20R
New York, NY 10036
212-921-1144
STIPULA (Yafa)
Yafa Pen Company
Attn: Repairs
23106 Gault Street
Canoga Park, CA 91303
818-704-8888
TACCIA (Itoya)
800 Sandhill Avenue
Carson, CA 90746
310-527-4170
returns@itoya.com
VISCONTI
c/o Coles of London
8510 McAlpine Park Drive, Suite 107
Charlotte, NC 28211
561-620-3022
WATERMAN
800-237-8736
WILLIAM HENRY STUDIO
RTL Repair
3200 Northeast Rivergate Street
McMinnville, OR 91728
888-563-4500